Cielo incident

Indisponibilidade das transações do Checkout/Link de Pagamento

Major Resolved View vendor source →

Cielo experienced a major incident on June 11, 2026 affecting e-Commerce - PSP, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2026, 07:24 PM UTC
Resolved
Jun 11, 2026, 08:44 PM UTC
Duration
1h 19m
Detected by Pingoru
Jun 11, 2026, 07:24 PM UTC

Affected components

e-Commerce - PSP

Update timeline

  1. investigating Jun 11, 2026, 08:00 PM UTC

    Identificado a indisponibilidade das transações do Checkout/Link de Pagamentos a partir de 16h24, seguimos investigando junto aos times técnicos.

  2. resolved Jun 11, 2026, 09:02 PM UTC

    Ambiente normalizado.