Cielo incident

Aumento de índice de Timeout para a bandeira MasterdCard na modalidade débito

Minor Resolved View vendor source →

Cielo experienced a minor incident on May 28, 2026 affecting Autorizador Físico, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2026, 08:48 AM UTC
Resolved
May 28, 2026, 10:16 AM UTC
Duration
1h 27m
Detected by Pingoru
May 28, 2026, 08:48 AM UTC

Affected components

Autorizador Físico

Update timeline

  1. investigating May 28, 2026, 08:48 AM UTC

    Identificado aumento no índice de Timeouts para a bandeira MasterdCard na modalidade débito.

  2. identified May 28, 2026, 10:05 AM UTC

    Confirmado incidente no ambiente da Mastercard, que afeta não apenas a Cielo, mas o mercado em geral. Estamos acompanhando.

  3. resolved May 28, 2026, 10:16 AM UTC

    Incidente normalizado.