Cielo incident

Alto índice de Transações negadas pelo motivo "AA" Timeout na Bandeira Mastercard no produto Débito.

Minor Resolved View vendor source →
Started
Apr 22, 2026, 08:36 AM UTC
Resolved
Apr 22, 2026, 09:42 AM UTC
Duration
1h 5m
Detected by Pingoru
Apr 22, 2026, 08:36 AM UTC

Affected components

Autorizador FísicoBandeiras / Emissores / Parceirose-Commerce - Parceiros

Update timeline

  1. identified Apr 22, 2026, 09:59 AM UTC

    Identificado aumento de transações negadas com o retorno "AA" Timeout na bandeira Mastercard no produto Débito, através do autorizador físico e E-commerce.

  2. resolved Apr 22, 2026, 10:00 AM UTC

    Ambiente normalizado

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