Cielo incident

Indisponibilidade Parcial nas Transações do Banco do Brasil (Pix e Transações no mundo físico)

Minor Resolved View vendor source →

Cielo experienced a minor incident on May 16, 2026 affecting Autorizador Físico and Pix, lasting 7h 40m. The incident has been resolved; the full update timeline is below.

Started
May 16, 2026, 03:10 PM UTC
Resolved
May 16, 2026, 10:51 PM UTC
Duration
7h 40m
Detected by Pingoru
May 16, 2026, 03:10 PM UTC

Affected components

Autorizador FísicoPix

Update timeline

  1. investigating May 16, 2026, 03:38 PM UTC

    Em análise pelo emissor.

  2. investigating May 16, 2026, 03:39 PM UTC

    Normalizado.

  3. resolved May 16, 2026, 10:51 PM UTC

    Normalizado