Cielo incident

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Major Resolved View vendor source →

Cielo experienced a major incident on May 13, 2026 affecting App Cielo and Site Cielo, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 07:05 PM UTC
Resolved
May 13, 2026, 08:51 PM UTC
Duration
1h 45m
Detected by Pingoru
May 13, 2026, 07:05 PM UTC

Affected components

App CieloSite Cielo

Update timeline

  1. investigating May 13, 2026, 07:05 PM UTC

    Estamos investigando.

  2. resolved May 13, 2026, 08:51 PM UTC

    Este incidente foi resolvido.