Cielo incident

Indisponibilidade parcial nas transações do PicPay (Banco Original)

Minor Resolved View vendor source →

Cielo experienced a minor incident on May 6, 2026 affecting Autorizador Digital and Autorizador Físico and 1 more component, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 08:05 AM UTC
Resolved
May 06, 2026, 09:18 AM UTC
Duration
1h 13m
Detected by Pingoru
May 06, 2026, 08:05 AM UTC

Affected components

Autorizador DigitalAutorizador FísicoBandeiras / Emissores / Parceiros

Update timeline

  1. investigating May 06, 2026, 09:11 AM UTC

    Indisponibilidade parcial nas transações do PicPay (Banco Original) Mundo Físico e E-Commerce na bandeira Mastercard para o produto Débito.

  2. resolved May 06, 2026, 09:43 AM UTC

    Ambiente normalizado