Cielo incident

Aumento de transações negadas para o Emissor Banpara

Minor Resolved View vendor source →

Cielo experienced a minor incident on October 2, 2026 affecting Autorizador Físico and Bandeiras / Emissores / Parceiros, lasting 3h 22m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2026, 08:37 PM UTC
Resolved
Oct 03, 2026, 12:00 AM UTC
Duration
3h 22m
Detected by Pingoru
Oct 02, 2026, 08:37 PM UTC

Affected components

Autorizador FísicoBandeiras / Emissores / Parceiros

Update timeline

  1. identified Oct 02, 2026, 08:37 PM UTC

    Identificado o aumento de 100% de transações negadas para o Banpara, Mastercard Débito e Crédito.

  2. resolved Oct 03, 2026, 12:00 AM UTC

    Ambiente normalizado às 20h25