CIAL Dun & Bradstreet incident

A subset of customers cannot access the CIAL360 Reports and Overview page

Minor Resolved View vendor source →

CIAL Dun & Bradstreet experienced a minor incident on March 26, 2025 affecting CIAL 360, lasting 2h 19m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2025, 07:17 PM UTC
Resolved
Mar 26, 2025, 09:37 PM UTC
Duration
2h 19m
Detected by Pingoru
Mar 26, 2025, 07:17 PM UTC

Affected components

CIAL 360

Update timeline

  1. investigating Mar 26, 2025, 07:17 PM UTC

    En-US We have reports of some customers being unable to access CIAL360 Reports and Overview page and the team is investigating this incident. Pt-BR Temos relatos de alguns clientes que não conseguem acessar a página de Relatórios e a equipe está investigando este incidente. Es: Tenemos informes de que algunos clientes no pueden acceder a la pantalla de Reportes en CIAL360 y el equipo está investigando este incidente.

  2. resolved Mar 26, 2025, 09:37 PM UTC

    EN-US The platform should be accessible to all clients. If you're still facing issues, clear your caches and try again. PT-BR A plataforma deve estar acessível a todos os clientes. Se você ainda estiver enfrentando problemas, limpe seus caches e tente novamente. ES La plataforma debería ser accesible para todos los clientes. Si aún tienes problemas, borra tus cachés y vuelve a intentarlo.