Chowly experienced a major incident on September 10, 2023 affecting Phone Line, lasting 2h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Phone Line
Update timeline
- investigating Sep 10, 2023, 03:41 PM UTC
We’re aware of performance issues that are impacting our phone lines. We have reached out to the our service provider are currently investigating and working to address this as quickly as possible. For immediate support, please reachout to us via chat support by texting us at 777 830 6003 or visit Chowly.help, and click the chat icon in the bottom right corner to chat with a LIVE agent.
- investigating Sep 10, 2023, 04:33 PM UTC
We are continuing to investigate this issue.
- resolved Sep 10, 2023, 06:02 PM UTC
This incident has been resolved.