Chowly incident

Service Disruption Impacting Order Flow and COO Functionality

Notice Resolved View vendor source →
Started
Mar 21, 2026, 12:23 PM UTC
Resolved
Mar 21, 2026, 01:37 PM UTC
Duration
1h 13m
Detected by Pingoru
Mar 21, 2026, 12:23 PM UTC

Affected components

DoordashGrubhubUberRestaurant Control CenterChowly Online Ordering

Update timeline

  1. investigating Mar 21, 2026, 12:23 PM UTC

    We are currently investigating a service disruption that is impacting order flow from third-party ordering partners and COO. Some users may experience delays or failures in order transmission and related services. Our team is actively working to identify the root cause and implement a fix as quickly as possible. We will continue to provide timely updates as more information becomes available.

  2. monitoring Mar 21, 2026, 01:01 PM UTC

    A fix has been implemented and we are continuing to monitor

  3. resolved Mar 21, 2026, 01:37 PM UTC

    This incident has been resolved

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