Chowly experienced a minor incident on November 9, 2023 affecting Clover, lasting 15h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 09, 2023, 11:50 PM UTC
We're aware that Clover POS is experiencing an issue that may be impacting select Clover services (Merchant Dashboard, eCommerce, APIs and third-party applications) and is actively working to resolve it. For more information, please visit https://status.clover.com/
- investigating Nov 10, 2023, 12:31 AM UTC
Update - Clover continues to troubleshoot the previously reported issues - engineering is actively engaged in remediating the issue. Thank you for your ongoing patience.
- investigating Nov 10, 2023, 01:45 AM UTC
Update - Clover API functionality has been restored. Clover is continuing to troubleshoot any remaining Clover dashboard or Clover device issues. Thank you for your ongoing patience. Clover will send another update within an hour.
- resolved Nov 10, 2023, 03:02 PM UTC
This incident has been resolved.