Chowly experienced a critical incident on November 29, 2023 affecting Toast, lasting 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 29, 2023, 05:39 PM UTC
We are aware of an issue affecting Third Party Orders making it to Toast POS users. Toast has identified the issue and is currently working on a fix for this issue. Thank you for your patience as Toast works to resolve this issue. For more information: https://status.toasttab.com/
- identified Nov 29, 2023, 05:40 PM UTC
We are continuing to monitor this issue and will provide updates as they become available. For more information, please visit https://status.toasttab.com/.
- monitoring Nov 29, 2023, 05:56 PM UTC
A fix has been implemented by Toast and we are monitoring results. We will continue to provide updates as they become available. For more information, please visit https://status.toasttab.com/
- resolved Nov 29, 2023, 06:38 PM UTC
This incident has been resolved, and systems have returned to normal. Third party orders should be received by the Toast System.