Chowly experienced a minor incident on April 25, 2024 affecting Orders API and Orders API and 1 more component, lasting 17h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 25, 2024, 09:27 PM UTC
We are currently experiencing performance issues resulting in significant slowdowns. Our technical team is actively investigating the root cause and working to restore to normal operations as soon as possible. We apologize for any disruption this may cause. We will provide updates on our progress of this issue.
- investigating Apr 25, 2024, 10:40 PM UTC
We are continuing to investigate this issue.
- investigating Apr 26, 2024, 02:19 AM UTC
Performance of our system has returned close to normal levels. While we continue our investigation of the recent issues, we're closely monitoring the situation to ensure the system is back to normal.
- monitoring Apr 26, 2024, 06:00 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 26, 2024, 02:59 PM UTC
This incident has been resolved.