Chowly incident

Outage for POS API

Critical Resolved View vendor source →

Chowly experienced a critical incident on May 23, 2024 affecting Orders API and Menu API and 1 more component, lasting 2h 42m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2024, 05:05 PM UTC
Resolved
May 23, 2024, 07:47 PM UTC
Duration
2h 42m
Detected by Pingoru
May 23, 2024, 05:05 PM UTC

Affected components

Orders APIMenu APIAcknowledge Order APISpoton

Update timeline

  1. investigating May 23, 2024, 05:05 PM UTC

    We are currently experiencing an outage with our POS API partners. We are actively looking into the issue and working towards a resolution.

  2. monitoring May 23, 2024, 05:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 23, 2024, 07:47 PM UTC

    This incident has been resolved.