Chowly incident

Performance Degradation - POS API

Critical Resolved View vendor source →

Chowly experienced a critical incident on May 23, 2024 affecting Orders API and Menu API and 1 more component, lasting 3h 27m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2024, 09:42 PM UTC
Resolved
May 24, 2024, 01:10 AM UTC
Duration
3h 27m
Detected by Pingoru
May 23, 2024, 09:42 PM UTC

Affected components

Orders APIMenu APIAcknowledge Order APISpoton

Update timeline

  1. investigating May 23, 2024, 09:42 PM UTC

    We are currently investigating a degradation in performance for POS API Partners.

  2. investigating May 23, 2024, 09:50 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 24, 2024, 01:10 AM UTC

    This incident has been resolved.