Chowly experienced a major incident on June 24, 2024 affecting Revel, lasting 28d 7h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 26, 2024, 08:21 PM UTC
There is an open issue with Revel and their menu API. Their team is aware of the issue and currently working on a resolution.
- investigating Jun 26, 2024, 08:40 PM UTC
We are continuing to investigate this issue.
- investigating Jun 27, 2024, 04:06 PM UTC
We are continuing to investigate this issue with Revel.
- investigating Jun 28, 2024, 03:33 PM UTC
We are continuing to investigate this issue with Revel.
- investigating Jul 03, 2024, 02:39 AM UTC
We are in contact with Revel to obtain a timeline for when they will resolve the issue.
- investigating Jul 05, 2024, 07:24 PM UTC
Revel support has said they are testing the fix and they are targeting the release on July 15.
- investigating Jul 15, 2024, 09:12 PM UTC
Revel support has said the new release date for the fix is 7/22/24 due to blockers identified in the testing phase.
- resolved Jul 23, 2024, 01:28 AM UTC
This incident has been resolved.