Chord had 9 outages in the last 2 years totaling 73h 0m of downtime — averaging 0.4 incidents per month.
There were 9 Chord outages since June 12, 2025 totaling 73h 0m of downtime. Each is summarised below — incident details, duration, and resolution information.
We have identified an issue causing degraded performance with Chord Copilot. We are monitoring and will provide updates as soon as possible.
This incident with our third-party provider has been resolved.
We have identified an issue with a third-party provider. We will provide updates as soon as possible.
This incident has been resolved.
We are currently investigating an issue affecting Chord Copilot. Some users may experience errors. Our team is actively working to identify the cause. We will provide updates as more information becomes available.
This incident has been resolved.
Chord CDP is experiencing degraded performance. This is an identified issue with a third-party service provider and is currently being resolved.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Brand customers may experience issues when checking out on storefronts. This is an identified issue with a third-party service provider and is currently being resolved.
This incident has been resolved.
Customers may experience issues when trying to access the Chord platform. This is an identified issue with a third-party service provider and is currently being resolved.
This incident has been resolved.
This incident has been resolved.
Chord's documentation site is currently experiencing an outage. Documentation may not be accessible during this time. The incident has been recorded and is being investigated.
We are continuing to monitor for any further issues.
This incident has been resolved.
We’ve identified a partial outage affecting our documents site—some users may experience slow performance. We are monitoring the system continuously to ensure full functionality as quickly as possible.
This incident has been resolved.
We’ve identified a partial outage affecting our documents site—some users may experience slow performance. We are monitoring the system continuously to ensure full functionality as quickly as possible.
This incident has been resolved.