Chit Chats incident

Canada Post API issue impacting the purchase and printing of postage

Critical Resolved View vendor source →

Chit Chats experienced a critical incident on August 29, 2022 affecting Shipments and Postage, lasting 15h 55m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2022, 11:10 PM UTC
Resolved
Aug 30, 2022, 03:06 PM UTC
Duration
15h 55m
Detected by Pingoru
Aug 29, 2022, 11:10 PM UTC

Affected components

Shipments and Postage

Update timeline

  1. identified Aug 29, 2022, 11:10 PM UTC

    Canada Post is experiencing service disruptions that may impact the ability to buy postage or print Chit Chats Canada Tracked labels. We are awaiting further updates from Canada Post and will provide notice once more information is known or when the issue is resolved. To follow along with the updates, please visit the Canada Post status page: https://status.canadapost.ca/

  2. resolved Aug 30, 2022, 03:06 PM UTC

    Canada Post has deployed a fix for the service disruptions and we have confirmed that purchasing and printing Chit Chats Canada Tracked postage is once again available. We thank you again for your patience.