Chit Chats incident

Canada Post API issue impacting the purchase and printing of postage

Major Resolved View vendor source →

Chit Chats experienced a major incident on September 20, 2022 affecting Shipments and Postage, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2022, 04:59 PM UTC
Resolved
Sep 20, 2022, 05:51 PM UTC
Duration
51m
Detected by Pingoru
Sep 20, 2022, 04:59 PM UTC

Affected components

Shipments and Postage

Update timeline

  1. identified Sep 20, 2022, 04:59 PM UTC

    Canada Post is experiencing service disruptions that may impact the ability to buy postage or print Chit Chats Canada Tracked labels. We are awaiting further updates from Canada Post and will provide notice once more information is known or when the issue is resolved. To follow along with the updates, please visit the Canada Post status page: https://status.canadapost.ca/

  2. monitoring Sep 20, 2022, 05:37 PM UTC

    Canada Post has deployed a fix for the service disruptions and has updated their site status to operational. We are keeping an eye on the fix to ensure that purchasing and printing Chit Chats Canada Tracked postage is back to normal. We thank you again for your patience.

  3. resolved Sep 20, 2022, 05:51 PM UTC

    This incident has been resolved.