Chit Chats incident

Issues Purchasing Chit Chats U.S. Tracked Postage

Major Resolved View vendor source →

Chit Chats experienced a major incident on April 10, 2023 affecting Shipments and Postage, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2023, 06:54 PM UTC
Resolved
Apr 10, 2023, 07:58 PM UTC
Duration
1h 3m
Detected by Pingoru
Apr 10, 2023, 06:54 PM UTC

Affected components

Shipments and Postage

Update timeline

  1. identified Apr 10, 2023, 06:54 PM UTC

    Our team has identified an issue with buying postage for some Chit Chats U.S. Tracked shipments and we are currently working on a fix. We hope to have the issue resolved shortly and will share updates on our progress.

  2. monitoring Apr 10, 2023, 07:25 PM UTC

    We've released a fix for the issue with purchasing postage and are closely monitoring for any persisting errors. You should now be able to reattempt purchasing postage for your impacted Chit Chats U.S. Tracked shipments. However, if you encounter any lingering errors, please report them to our support team. Thank you for your patience.

  3. resolved Apr 10, 2023, 07:58 PM UTC

    We have confirmed that purchasing Chit Chats U.S. Tracked postage works as expected once again. Thank you for your patience and understanding.