Chit Chats experienced a critical incident on May 4, 2023 affecting Shipments and Postage, lasting 57m. The incident has been resolved; the full update timeline is below.
Affected components
Shipments and Postage
Update timeline
- identified May 04, 2023, 08:29 PM UTC
We have identified issues with purchasing U.S. and Canadian postage on the Chit Chats platform. Thank you for your patience as our team is works closely with our partners on a resolution. We apologize for the inconvenience and hope to provide more details on a fix shortly.
- monitoring May 04, 2023, 08:52 PM UTC
Thank you for your patience. A fix is in place to resolve the issue and postage rates are being generated as expected. We will continue to monitor for any lingering issues.
- resolved May 04, 2023, 09:27 PM UTC
This issue has been resolved. Thank you again for your patience.