Chit Chats incident

Issues Purchasing Canadian Postage Types

Major Resolved View vendor source →

Chit Chats experienced a major incident on June 1, 2023 affecting Shipments and Postage, lasting 8h 20m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2023, 07:09 PM UTC
Resolved
Jun 02, 2023, 03:29 AM UTC
Duration
8h 20m
Detected by Pingoru
Jun 01, 2023, 07:09 PM UTC

Affected components

Shipments and Postage

Update timeline

  1. identified Jun 01, 2023, 07:09 PM UTC

    We have identified issues with purchasing Chit Chats Canada Tracked and Chit Chats Slim postage on the platform. Thank you for your patience as our team awaits updates from our postage partner. We apologize for the inconvenience and hope to provide more details on a fix shortly.

  2. resolved Jun 02, 2023, 03:29 AM UTC

    This incident has been resolved.