Chit Chats experienced a major incident on August 4, 2023 affecting Shipments and Postage, lasting 4d. The incident has been resolved; the full update timeline is below.
Affected components
Shipments and Postage
Update timeline
- identified Aug 04, 2023, 05:35 PM UTC
We have identified issues with purchasing Chit Chats Canada Tracked and Chit Chats Slim postage on the platform. Thank you for your patience as our team awaits updates from our postage partner. We apologize for the inconvenience and hope to provide more details on a fix shortly.
- monitoring Aug 08, 2023, 03:30 PM UTC
Purchasing postage and tracking for Canadian shipments is functioning as expected but our postage partner continues to report a few errors. We are monitoring the situation and expect the issue to be completely resolved shortly. Thank you for your patience.
- resolved Aug 08, 2023, 05:52 PM UTC
This incident has been resolved.