Chit Chats incident

Issue with Importing Shipments and Purchasing Postage

Chit Chats experienced a major incident on March 25, 2024 affecting Shipments and Postage, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started: Mar 25, 2024, 01:15 PM UTC
Resolved: Mar 25, 2024, 02:29 PM UTC
Duration: 1h 14m
Detected by Pingoru: Mar 25, 2024, 01:15 PM UTC

Affected components

Shipments and Postage

Update timeline

investigating Mar 25, 2024, 01:15 PM UTC

We have identified issues with purchasing postage and importing shipments on the platform. Thank you for your patience as our team investigates this incident. We apologize for the inconvenience and hope to provide more details shortly.
resolved Mar 25, 2024, 02:29 PM UTC

The issues with importing shipments and purchasing postage have been identified and resolved. Thank you for your patience during this incident.