Chit Chats incident

Issue with Return Addresses for Chit Chats US Edge

Minor Resolved View vendor source →

Chit Chats experienced a minor incident on August 2, 2024 affecting Shipments and Postage, lasting 4d. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2024, 03:23 PM UTC
Resolved
Aug 06, 2024, 04:01 PM UTC
Duration
4d
Detected by Pingoru
Aug 02, 2024, 03:23 PM UTC

Affected components

Shipments and Postage

Update timeline

  1. investigating Aug 02, 2024, 03:23 PM UTC

    We are aware of an issue with incorrect return addresses showing on Chit Chats US Edge postage. Thank you for your patience as our team investigates this incident. We apologize for any inconvenience and hope to provide more details shortly.

  2. resolved Aug 06, 2024, 04:01 PM UTC

    This incident has been resolved by our partner on Friday August 2. Custom U.S. return address will be displayed as before on Chit Chats US Edge label.