Chit Chats incident

Issue Purchasing Chit Chats International Tracked Postage

Major Resolved View vendor source →

Chit Chats experienced a major incident on November 28, 2024 affecting Shipments and Postage, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2024, 04:38 PM UTC
Resolved
Nov 29, 2024, 04:50 PM UTC
Duration
1d
Detected by Pingoru
Nov 28, 2024, 04:38 PM UTC

Affected components

Shipments and Postage

Update timeline

  1. investigating Nov 28, 2024, 04:38 PM UTC

    We have identified an issue with purchasing Chit Chats International Tracked postage on the platform. Thank you for your patience as our team investigates this incident. We apologize for the inconvenience and hope to provide more details shortly. Nous avons identifié des problèmes d'achat de l'affranchissement Chit Chats International avec suivi sur la plateforme. Merci de votre patience pendant que notre équipe enquête sur cet incident. Nous nous excusons pour les inconvénients et espérons fournir plus de détails bientôt.

  2. monitoring Nov 28, 2024, 07:40 PM UTC

    A fix has been implemented and we are monitoring the results. You can now re-attempt postage purchases for any affected shipments that have already been created. Thank you for your patience, and we apologize for the inconvenience. Une correction de bogue a été apportée et nous surveillons les résultats. Vous pouvez maintenant réessayer l'achat d'affranchissement pour tous les envois déjà créés. Merci pour votre patience et nous nous excusons pour les inconvénients.

  3. resolved Nov 29, 2024, 04:50 PM UTC

    This incident has been resolved.