Chit Chats experienced a major incident on May 15, 2025 affecting Shipments and Postage, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Shipments and Postage
Update timeline
- investigating May 15, 2025, 02:47 PM UTC
We have identified an issue with purchasing Chit Chats Select postage on the platform. Thank you for your patience as our team investigates this matter with our postage partner. We apologize for the inconvenience and hope to provide more details on a fix shortly.
- resolved May 15, 2025, 03:15 PM UTC
The issue purchasing Chit Chats Select postage has been resolved and we are monitoring the status. You can now re-attempt postage purchases for any affected shipments that have already been created. Thank you for your patience, and we apologize for the inconvenience.