Chit Chats incident

Issue Purchasing Chit Chats U.S. Select Postage

Chit Chats experienced a major incident on May 20, 2025 affecting Shipments and Postage, lasting 18h 37m. The incident has been resolved; the full update timeline is below.

Started: May 20, 2025, 08:22 PM UTC
Resolved: May 21, 2025, 03:00 PM UTC
Duration: 18h 37m
Detected by Pingoru: May 20, 2025, 08:22 PM UTC

Affected components

Shipments and Postage

Update timeline

investigating May 20, 2025, 08:22 PM UTC

We have identified an issue with purchasing Chit Chats U.S. Select postage on the platform. Thank you for your patience as our team investigates this matter with our postage partner. We apologize for the inconvenience and hope to provide more details on a fix shortly. Nous avons identifié un problème lors de l’achat d’affranchissement Chit Chats É.-U. Sélection sur la plateforme. Merci de votre patience pendant que notre équipe examine la situation avec notre partenaire en affranchissement. Nous sommes désolés pour ce contretemps et espérons vous fournir plus de détails sur une solution sous peu.
resolved May 21, 2025, 03:00 PM UTC

The issue to purchase U.S. Select postage has been resolved. To purchase postage for affected shipments, please delete and recreate/reimport your shipment(s). If further assistance is required, please reach out to us at [email protected]