Chime experienced a critical incident on July 15, 2025 affecting Mobile App, lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
Mobile App
Update timeline
- investigating Jul 15, 2025, 05:52 PM UTC
We’re dealing with some unexpected issues with our mobile app. We’re working hard to bring everything back online as soon as possible. Card purchases and ATM transactions are working as intended. The money in your account and your personal information are secure.
- investigating Jul 15, 2025, 06:16 PM UTC
We are continuing to investigate this issue.
- resolved Jul 15, 2025, 06:16 PM UTC
This incident has been resolved.