Chime incident

Enrollment/New Account Signup Outage

Notice Resolved View vendor source →

Chime experienced a notice incident on May 12, 2026 affecting New Account Signup, lasting 3h 26m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 06:24 AM UTC
Resolved
May 12, 2026, 09:51 AM UTC
Duration
3h 26m
Detected by Pingoru
May 12, 2026, 06:24 AM UTC

Affected components

New Account Signup

Update timeline

  1. investigating May 12, 2026, 06:24 AM UTC

    We’re checking on an issue impacting new account signups. We’ll get it resolved as soon as possible – please try again soon.

  2. investigating May 12, 2026, 08:39 AM UTC

    We are continuing to investigate this issue.

  3. identified May 12, 2026, 08:40 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 12, 2026, 09:09 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 12, 2026, 09:51 AM UTC

    This incident has been resolved.