Chime experienced a critical incident on July 17, 2025 affecting Mobile App, lasting 1m. The incident has been resolved; the full update timeline is below.
Affected components
Mobile App
Update timeline
- investigating Jul 17, 2025, 04:40 PM UTC
We’re dealing with some unexpected issues with our mobile app. We’re working hard to bring everything back online as soon as possible. Card purchases and ATM transactions are working as intended. The money in your account and your personal information are secure.
- resolved Jul 17, 2025, 04:41 PM UTC
This incident has been resolved.