Chime experienced a minor incident on January 13, 2026 affecting Web and Mobile App, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
WebMobile App
Update timeline
- investigating Jan 13, 2026, 06:57 PM UTC
We’re dealing with some unexpected issues with our mobile app & website. We’re working hard to bring everything back online as soon as possible. Card purchases and ATM transactions are working as intended. The money in your account and your personal information are secure.
- resolved Jan 13, 2026, 07:13 PM UTC
This incident has been resolved.