Chime incident
Some Members Unable to Generate Cash Deposit Barcodes in the Chime App
Chime experienced a minor incident on January 17, 2026 affecting Cash Deposits, lasting 4d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 17, 2026, 09:41 PM UTC
Some members may be unable to generate cash deposit barcodes in the Chime app. We’ve identified the issue and our teams are actively working to resolve it as quickly as possible. We anticipate barcode generation will be available again by the end of this week. In the meantime, members can still add cash using their physical Chime card at participating retailers. Thank you for your patience.
- investigating Jan 20, 2026, 05:36 PM UTC
We are continuing to investigate this issue.
- identified Jan 20, 2026, 05:38 PM UTC
Some members may be unable to generate cash deposit barcodes in the Chime app. We’ve identified the issue and our teams are actively implementing a fix. We expect barcode generation to be available again by the end of this week. In the meantime, members can continue to add cash using their physical Chime card at participating retailers. Thank you for your patience.
- resolved Jan 22, 2026, 06:50 PM UTC
This incident has been resolved.