Cherwell incident

Ivanti Neurons for MDM - Slowness in portal loading for https://uk1.mobileiron.com - 1822428

Minor Resolved View vendor source →

Cherwell experienced a minor incident on April 7, 2026 affecting https://uk1.mobileiron.com, lasting 2h 20m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2026, 10:58 AM UTC
Resolved
Apr 07, 2026, 01:19 PM UTC
Duration
2h 20m
Detected by Pingoru
Apr 07, 2026, 10:58 AM UTC

Affected components

https://uk1.mobileiron.com

Update timeline

  1. investigating Apr 07, 2026, 10:58 AM UTC

    A number of Ivanti Neurons for MDM customers on the http://uk1.mobileiron.com environment are experiencing a degradation to the service. Observed slowness in portal loading. Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information. Tracking Work Item: 1822428

  2. identified Apr 07, 2026, 11:19 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 07, 2026, 11:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 07, 2026, 01:19 PM UTC

    This incident has been resolved.