Cherwell incident

Ivanti Neurons for MDM Service Partial Outage - https://ca1.mobileiron.com - 1842517

Minor Resolved View vendor source →
Started
Apr 14, 2026, 05:51 PM UTC
Resolved
Apr 15, 2026, 09:14 AM UTC
Duration
15h 23m
Detected by Pingoru
Apr 14, 2026, 05:51 PM UTC

Affected components

https://ca1migration.mobileiron.com

Update timeline

  1. investigating Apr 14, 2026, 05:51 PM UTC

    Ivanti is currently investigating an issue in CA1 for the Neurons for MDM product. The portal may be temporarily unavailable. Site Reliability Engineering and Engineering are investigating the issue and will provide updates when applicable.

  2. investigating Apr 14, 2026, 05:51 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 14, 2026, 06:28 PM UTC

    We are continuing to investigate this issue.

  4. identified Apr 14, 2026, 07:19 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Apr 15, 2026, 06:53 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Apr 15, 2026, 09:14 AM UTC

    This incident has been resolved.

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