Cheqroom Outage History

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Cheqroom had 4 outages in the last 2 years totaling 3h 41m of downtime — averaging 0.2 incidents per month.

There were 4 Cheqroom outages since October 7, 2025 totaling 3h 41m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.cheqroom.com

Minor April 10, 2026

Delayed notifications

Detected by Pingoru
Apr 10, 2026, 04:00 PM UTC
Resolved
Apr 10, 2026, 04:32 PM UTC
Duration
32m
Affected: Cheqroom AppNotifications & Webhooks
Timeline · 3 updates
  1. identified Apr 10, 2026, 04:00 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Apr 10, 2026, 04:06 PM UTC

    We have fixed the underlying scaling issue, and seeing the system recover

  3. resolved Apr 10, 2026, 04:32 PM UTC

    Notifications backlog has been cleared, and notifications are operating normally

Read the full incident report →

Minor November 26, 2025

Increase Login Attempt Failure Rate

Detected by Pingoru
Nov 26, 2025, 08:11 PM UTC
Resolved
Nov 26, 2025, 08:20 PM UTC
Duration
9m
Timeline · 2 updates
  1. identified Nov 26, 2025, 08:11 PM UTC

    When attempting to login from main page, and not a specific workspace the MFA email appears to be failing

  2. resolved Nov 26, 2025, 08:20 PM UTC

    The issue was caused due to authentication issues with the mailer service. This has been resolved.

Read the full incident report →

Minor November 18, 2025

User and Item Importing Impacted by Cloudflare outage

Detected by Pingoru
Nov 18, 2025, 02:30 PM UTC
Resolved
Nov 18, 2025, 04:12 PM UTC
Duration
1h 42m
Affected: Cheqroom App
Timeline · 2 updates
  1. monitoring Nov 18, 2025, 02:30 PM UTC

    We are currently monitoring errors in our importing process related to the Cloudflare outage.

  2. resolved Nov 18, 2025, 04:12 PM UTC

    Importing now stable.

Read the full incident report →

Major October 7, 2025

Investigating Database Performance Issues Impacting Users

Detected by Pingoru
Oct 07, 2025, 04:32 AM UTC
Resolved
Oct 07, 2025, 05:49 AM UTC
Duration
1h 17m
Affected: Cheqroom AppNotifications & Webhooks
Timeline · 4 updates
  1. identified Oct 07, 2025, 04:32 AM UTC

    Investigating reports of slow performance.

  2. identified Oct 07, 2025, 05:00 AM UTC

    Intermittent outages, we are continuing to work to break stabilze system

  3. monitoring Oct 07, 2025, 05:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 07, 2025, 05:49 AM UTC

    This incident has been resolved.

Read the full incident report →