Checkr experienced a minor incident on October 1, 2025 affecting Client Dashboard, lasting 1d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Client Dashboard
Update timeline
- identified Oct 01, 2025, 12:20 AM UTC
The team is performing maintenance and updates to the candidate .csv exports functionality and access should be restored for all customer by Thursday. Please monitor this page for updates to that timeline as our team works to restore normal performance levels. We apologize for any inconvenience. Next update in 48 hours.
- resolved Oct 02, 2025, 06:40 PM UTC
This incident has been resolved.