Checkfront incident

NextGen Account Access Outage

Major Resolved View vendor source →

Checkfront experienced a major incident on April 15, 2026 affecting us-west1 and us-central1 and 1 more component, lasting 6h 12m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2026, 03:46 PM UTC
Resolved
Apr 15, 2026, 09:58 PM UTC
Duration
6h 12m
Detected by Pingoru
Apr 15, 2026, 03:46 PM UTC

Affected components

us-west1us-central1us-east1

Update timeline

  1. investigating Apr 15, 2026, 03:46 PM UTC

    We have received reports of users experiencing slow loading times and errors when accessing their booking pages. We are currently investigating the cause.

  2. investigating Apr 15, 2026, 04:02 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 15, 2026, 04:03 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Apr 15, 2026, 04:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 15, 2026, 09:58 PM UTC

    This incident has been resolved.