Checkfront Outage History

Checkfront is up right now

Pingoru has recorded 58 incidents for Checkfront: 9 in the last 12 months and 3 in the last 90 days.

Source: checkfront.statuspage.io

58incidents recorded
9last 12 months
3last 90 days
2 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Checkfront in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202616 of 720 (1%)
May 202610 of 744 (0%)
June 202621 of 720 (0%)
July 202600 of 744 (0%)
August 202627 of 744 (1%)
September 202610 of 720 (0%)
October 202600 of 521 (0%)

Incidents, newest first

Major September 1, 2026 502 Bad Gateway Error 23m northamerica-northeast1, europe-west1, australia-southeast1, us-west1 and 3 more

Started Sep 01, 2026, 03:09 PM UTC· resolved Sep 01, 2026, 03:33 PM UTC

  1. investigating Sep 01, 2026, 03:09 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 01, 2026, 03:16 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 01, 2026, 03:23 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Sep 01, 2026, 03:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 01, 2026, 03:33 PM UTC

    This issue has been resolved. Our services are now operating normally, and we have confirmed that affected accounts are loading successfully. The incident was related to an unexpected disruption to our US Central Cluster during a scheduled infrastructure upgrade. Our team is continuing to investigate the underlying cause to help prevent a recurrence. We apologize for the disruption and appreciate your patience while we worked to restore service.

Read the full incident report →

Notice August 25, 2026 NextGen Widgets Not Loading 5h 59m us-west1, us-central1, us-east1

Started Aug 25, 2026, 02:00 PM UTC· resolved Aug 25, 2026, 08:00 PM UTC

  1. investigating Aug 25, 2026, 02:00 PM UTC

    We are currently investigating an issue where some NextGen booking widgets are not loading as expected. Our team is actively investigating and working to restore service as quickly as possible. We will provide another update as soon as more information is available.

  2. monitoring Aug 25, 2026, 02:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 25, 2026, 08:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 13, 2026 Intermittent App Slowness and Access Issues 1h 2m us-central1

Started Aug 13, 2026, 10:15 PM UTC· resolved Aug 13, 2026, 11:18 PM UTC

  1. monitoring Aug 13, 2026, 10:49 PM UTC

    We're aware that some customers may be experiencing intermittent slowness or brief interruptions while accessing the app, related to the scheduled maintenance we performed earlier. Our team is actively working to fully resolve this, and we expect things to stabilize soon. We apologize for the inconvenience and appreciate your patience.

  2. resolved Aug 13, 2026, 11:18 PM UTC

    The issue has been resolved, and app performance has returned to normal. We appreciate your patience while our team worked to address this.

Read the full incident report →

Major June 10, 2026 European customers are unable to login 13m europe-west1

Started Jun 10, 2026, 07:39 AM UTC· resolved Jun 10, 2026, 07:53 AM UTC

  1. identified Jun 10, 2026, 07:39 AM UTC

    We're aware of the issue affecting our European customers trying to login. Team has identified the issue and is working on the resolution.

  2. resolved Jun 10, 2026, 07:53 AM UTC

    Issue is resolved, we apologise for any inconvenience caused.

Read the full incident report →

Notice June 8, 2026 Next-Gen Account Access Issue: 504 Gateway Timeout Errors 17m northamerica-northeast1, europe-west1, australia-southeast1, us-west1 and 3 more

Started Jun 08, 2026, 07:13 PM UTC· resolved Jun 08, 2026, 07:31 PM UTC

  1. investigating Jun 08, 2026, 07:13 PM UTC

    We are aware of an issue affecting Next-Gen account access, resulting in 504 Gateway Timeout errors for some users. Our team is actively investigating and working toward a resolution. We appreciate your patience while we work to restore service.

  2. investigating Jun 08, 2026, 07:14 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 08, 2026, 07:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 08, 2026, 07:31 PM UTC

    The issue affecting Next-Gen account access has been resolved, and services are operating normally. During a cluster upgrade, a scaling issue prevented critical cluster components (including DNS) from starting correctly, resulting in 504 Gateway Timeout errors for some users. The issue has now been remediated and service fully restored. We apologize for the disruption.

Read the full incident report →

Notice May 5, 2026 "Account not secure" errors upon access 13m

Started May 05, 2026, 12:31 AM UTC· resolved May 05, 2026, 12:45 AM UTC

  1. investigating May 05, 2026, 12:31 AM UTC

    We are currently investigating an issue where some users are receiving an "account not secure" warning when attempting to access their Checkfront accounts. Our engineering team is actively looking into the root cause and working to resolve this as quickly as possible. We apologize for the inconvenience and will provide another update shortly.

  2. resolved May 05, 2026, 12:45 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 15, 2026 NextGen Account Access Outage 6h 12m us-west1, us-central1, us-east1

Started Apr 15, 2026, 03:46 PM UTC· resolved Apr 15, 2026, 09:58 PM UTC

  1. investigating Apr 15, 2026, 03:46 PM UTC

    We have received reports of users experiencing slow loading times and errors when accessing their booking pages. We are currently investigating the cause.

  2. investigating Apr 15, 2026, 04:02 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 15, 2026, 04:03 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Apr 15, 2026, 04:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 15, 2026, 09:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 10, 2026 Planned Cluster Update Causing Account Downtime 3h 12m northamerica-northeast1, europe-west1, australia-southeast1, us-west1 and 3 more

Started Feb 10, 2026, 07:16 PM UTC· resolved Feb 10, 2026, 10:29 PM UTC

  1. investigating Feb 10, 2026, 07:16 PM UTC

    We are currently performing a cluster update. During this activity, account-related services are temporarily unavailable. The team is actively working on the update, and services will be restored once the process completes. We’ll share another update as soon as accounts are back online. Thank you for your patience.

  2. investigating Feb 10, 2026, 07:20 PM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 10, 2026, 07:28 PM UTC

    We are continuing to investigate this issue.

  4. identified Feb 10, 2026, 07:57 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Feb 10, 2026, 08:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Feb 10, 2026, 10:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 2, 2025 Elevated Error Rate 3d us-east1

Started Aug 02, 2025, 02:15 PM UTC· resolved Aug 05, 2025, 03:09 PM UTC

  1. investigating Aug 02, 2025, 02:15 PM UTC

    Our Developers are actively investigating a slowness in the system and will have a resolution soon.

  2. monitoring Aug 02, 2025, 04:17 PM UTC

    We have implemented a fix to the issues at hand and are watching to ensure this fix remains effective.

  3. investigating Aug 03, 2025, 02:41 PM UTC

    We are seeing similar slowness this morning as we saw yesterday. We are investigating.

  4. monitoring Aug 03, 2025, 11:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 05, 2025, 03:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 26, 2025 Receiving reports of unavailable service on Checkfront platform 2d 5h us-east1

Started Jul 26, 2025, 03:47 PM UTC· resolved Jul 28, 2025, 08:56 PM UTC

  1. investigating Jul 26, 2025, 03:47 PM UTC

    We have received reports of users being unable to access their Checkfront account. We are investigating the cause.

  2. monitoring Jul 26, 2025, 04:29 PM UTC

    We have identified the issue and we are taking steps to resolve it. Intermittent slowness may be experienced across the platform, we are continuing to monitor.

  3. resolved Jul 28, 2025, 08:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 24, 2025 Booking Manager Access May Be Affected — DNS Fix in Progress 1h 21m www.checkfront.com

Started Jul 24, 2025, 05:20 AM UTC· resolved Jul 24, 2025, 06:42 AM UTC

  1. investigating Jul 24, 2025, 05:20 AM UTC

    We are currently experiencing issues with our DNS service, which can cause intermittent issues accessing booking manager. We have deployed a fix, and are waiting for the change to propagate. You may experience SSL errors or name resolution errors, until the fix is fully propagated.

  2. resolved Jul 24, 2025, 06:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 12, 2025 Potential Service Impact due to Google Cloud Platform Outage 21h 4m

Started Jun 12, 2025, 08:01 PM UTC· resolved Jun 13, 2025, 05:06 PM UTC

  1. identified Jun 12, 2025, 08:01 PM UTC

    We are currently monitoring an ongoing outage affecting Google Cloud Platform services. As a result, certain Checkfront components may experience degraded performance or intermittent issues. For more information on this incident, please refer to Google’s official status page: https://status.cloud.google.com We are closely watching the situation and will provide updates as they become available. Thank you for your patience and understanding.

  2. resolved Jun 13, 2025, 05:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 9, 2025 Service Access Issues – Operators Seeing “Service Temporarily Unavailable” 4h 48m us-east1

Started May 09, 2025, 03:15 PM UTC· resolved May 09, 2025, 08:03 PM UTC

  1. investigating May 09, 2025, 03:15 PM UTC

    We have received reports that some operators are encountering a “Service Temporarily Unavailable” message when attempting to log in to their Checkfront accounts or use the system. Our engineering team is actively investigating the root cause of this issue.

  2. investigating May 09, 2025, 03:15 PM UTC

    We have received reports that some operators are encountering a “Service Temporarily Unavailable” message when attempting to log in to their Checkfront accounts or use the system. Our engineering team is actively investigating the root cause of this issue.

  3. investigating May 09, 2025, 04:12 PM UTC

    We are continuing to investigate this issue.

  4. monitoring May 09, 2025, 04:23 PM UTC

    Our team has identified the cause of the “Service Temporarily Unavailable” errors affecting some operators attempting to log in or use Checkfront. We have implemented mitigation measures, and we are seeing services stabilize, particularly across the us-east1 servers. We will continue to closely monitor the situation to ensure full recovery and stability across all affected systems.

  5. resolved May 09, 2025, 08:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 8, 2025 Issues with Missing Payments and OTA Bookings 7d 15h

Started May 08, 2025, 01:56 AM UTC· resolved May 15, 2025, 05:44 PM UTC

  1. investigating May 08, 2025, 01:56 AM UTC

    We’re currently investigating two related issues that may impact some users: - Missing OTA bookings: Bookings made through OTAs (Online Travel Agencies) are not appearing in Checkfront as expected. Our team has identified the root cause and is actively working on a fix. We’ll continue to share updates here as we make progress.

  2. monitoring May 09, 2025, 03:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 15, 2025, 05:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 4, 2025 EU Server Outage 12m europe-west1

Started Apr 04, 2025, 06:03 AM UTC· resolved Apr 04, 2025, 06:15 AM UTC

  1. identified Apr 04, 2025, 06:03 AM UTC

    We're currently experiencing a server outage affecting the EU cluster. Our team is actively working to resolve the issue as quickly as possible. We’ll provide updates as soon as we have more information. Thank you for your patience!

  2. resolved Apr 04, 2025, 06:15 AM UTC

    The issue affecting our EU cluster has now been resolved. If you're still experiencing any trouble, please don't hesitate to reach out to us at [email protected]

Read the full incident report →