Checkfront incident

Intermittent timeout issues

Notice Resolved View vendor source →

Checkfront experienced a notice incident on September 23, 2021, lasting 4h 19m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2021, 06:40 PM UTC
Resolved
Sep 23, 2021, 11:00 PM UTC
Duration
4h 19m
Detected by Pingoru
Sep 23, 2021, 06:40 PM UTC

Update timeline

  1. identified Sep 23, 2021, 06:40 PM UTC

    We have identified an intermittent issue that is affecting Waivers and Documents and causing occasional timeouts. Our team is currently looking into a solution.

  2. monitoring Sep 23, 2021, 09:00 PM UTC

    A fix has been implemented and is rolling out to all regions. We are monitoring the situation.

  3. resolved Sep 24, 2021, 07:00 AM UTC

    This incident has been resolved.