Checkfront incident

Loss of Service - Upstream Provider Issues

Major Resolved View vendor source →

Checkfront experienced a major incident on November 16, 2021 affecting northamerica-northeast1 and europe-west1 and 1 more component, lasting 2h 7m. The incident has been resolved; the full update timeline is below.

Started
Nov 16, 2021, 06:07 PM UTC
Resolved
Nov 16, 2021, 08:14 PM UTC
Duration
2h 7m
Detected by Pingoru
Nov 16, 2021, 06:07 PM UTC

Affected components

northamerica-northeast1europe-west1australia-southeast1us-west1us-central1asia-northeast1us-east1Site Builderwww.checkfront.comGoogle Cloud Platform Google Kubernetes Engine

Update timeline

  1. identified Nov 16, 2021, 06:07 PM UTC

    There has been an issue with our upstream service provider that is causing issues loading and accessing Checkfront accounts. We are monitoring the situation for updates from the provider.

  2. identified Nov 16, 2021, 06:08 PM UTC

    We are awaiting an update from our upstream provider.

  3. identified Nov 16, 2021, 06:14 PM UTC

    An issue has been identified with our Upstream Provider, Google. The provider is identifying the issue and proceeding with maintenance. - https://status.cloud.google.com/incidents/6PM5mNd43NbMqjCZ5REh

  4. resolved Nov 16, 2021, 08:14 PM UTC

    Our upstream provider has confirmed the incident has been resolved as of 12:08 PST. - https://status.cloud.google.com/incidents/6PM5mNd43NbMqjCZ5REh