Checkfront incident

Quickbooks Payments integration experiencing issues

Notice Resolved View vendor source →

Checkfront experienced a notice incident on November 20, 2021 affecting us-west1 and us-central1 and 1 more component, lasting 2h 20m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2021, 12:29 AM UTC
Resolved
Nov 20, 2021, 02:49 AM UTC
Duration
2h 20m
Detected by Pingoru
Nov 20, 2021, 12:29 AM UTC

Affected components

us-west1us-central1us-east1

Update timeline

  1. investigating Nov 20, 2021, 12:29 AM UTC

    Some operators have reported issues processing payments with our Quickbooks Payments integration. We are actively investigating this further.

  2. investigating Nov 20, 2021, 01:15 AM UTC

    There has been an issue with our upstream service provider that is causing issues with processing payments. We are monitoring the situation for updates from the provider.

  3. resolved Nov 20, 2021, 02:49 AM UTC

    This incident has been resolved. We will continue to closely monitor.