Checkfront incident

AWS Outage impacting some of Checkfronts communication services and third-party integrations

Minor Resolved View vendor source →

Checkfront experienced a minor incident on July 28, 2022 affecting northamerica-northeast1 and us-west1 and 1 more component, lasting 6h 34m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2022, 06:06 PM UTC
Resolved
Jul 29, 2022, 12:40 AM UTC
Duration
6h 34m
Detected by Pingoru
Jul 28, 2022, 06:06 PM UTC

Affected components

northamerica-northeast1us-west1us-central1us-east1

Update timeline

  1. identified Jul 28, 2022, 06:06 PM UTC

    Please note that some third-party integrations and communication services, used by customer-facing teams, are not operational due to AWS experiencing server issues. For more information, please see: https://health.aws.amazon.com/health/status

  2. identified Jul 28, 2022, 06:06 PM UTC

    It appears that email/SMS integrations are heavily impacted by this issue. We are continuing to closely monitor this issue and will provide updates as we receive them.

  3. identified Jul 28, 2022, 06:49 PM UTC

    Customer-facing communication services appear to be operational.

  4. resolved Jul 29, 2022, 12:40 AM UTC

    AWS server issue appears to be resolved and the impacted services are now operational.