Checkfront incident

Intermittent account not found Issues

Major Resolved View vendor source →

Checkfront experienced a major incident on September 2, 2022 affecting europe-west1, lasting 1h 57m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2022, 02:07 PM UTC
Resolved
Sep 02, 2022, 04:05 PM UTC
Duration
1h 57m
Detected by Pingoru
Sep 02, 2022, 02:07 PM UTC

Affected components

europe-west1

Update timeline

  1. investigating Sep 02, 2022, 02:07 PM UTC

    We have received reports os users not being able to log into their accounts and reservation pages not being available. We are investigating the issue.

  2. monitoring Sep 02, 2022, 02:34 PM UTC

    We have determined the issue causing the intermittent access issues. We have fixed the issue and are monitoring the situation. Please contact [email protected] if you continue to experience issues logging in.

  3. resolved Sep 02, 2022, 04:05 PM UTC

    This incident has been resolved.