Checkfront incident

Degraded Performance on US-West

Minor Resolved View vendor source →

Checkfront experienced a minor incident on June 25, 2023 affecting us-west1, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2023, 06:17 PM UTC
Resolved
Jun 27, 2023, 12:02 AM UTC
Duration
1d 5h
Detected by Pingoru
Jun 25, 2023, 06:17 PM UTC

Affected components

us-west1

Update timeline

  1. investigating Jun 25, 2023, 06:17 PM UTC

    We are experiencing some Degraded Performance on US-West, which may cause slow load times or timeouts. We are currently investigating the issue.

  2. investigating Jun 25, 2023, 06:19 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 25, 2023, 06:53 PM UTC

    We have determined the issue and have implemented a fix. We are monitoring to make sure it's resolved.

  4. monitoring Jun 26, 2023, 04:15 PM UTC

    We are continuing to monitor for any further issues.

  5. identified Jun 26, 2023, 05:15 PM UTC

    The impact on US-WEST1 is still persisting. We are working on a fix. Please contact support with any questions.

  6. monitoring Jun 26, 2023, 11:09 PM UTC

    We have rolled out another fix and are seeing levels return to normal. We are monitoring to ensure this isn't a false positive.

  7. resolved Jun 27, 2023, 12:02 AM UTC

    Performance has returned to stable levels and no errors are being reported. We are considering this issue closed. Please contact support if you're still experiencing any issues.