Checkfront incident

Service Interruption

Major Resolved View vendor source →

Checkfront experienced a major incident on October 6, 2023 affecting us-east1, lasting 3h 37m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2023, 01:16 AM UTC
Resolved
Oct 06, 2023, 04:54 AM UTC
Duration
3h 37m
Detected by Pingoru
Oct 06, 2023, 01:16 AM UTC

Affected components

us-east1

Update timeline

  1. investigating Oct 06, 2023, 01:16 AM UTC

    We are currently experiencing issues with the Customer Booking page as well as other aspects of the CHeckfront system. This is impacting our services, and we're working to fix this as soon as possible. Thank you for your patience. We will be in touch as soon as there are any updates we can provide.

  2. identified Oct 06, 2023, 01:43 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Oct 06, 2023, 03:01 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Oct 06, 2023, 04:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 06, 2023, 04:54 AM UTC

    This incident has been resolved.