Checkfront incident

Intermittent "Account Not Found" Error

Major Resolved View vendor source →

Checkfront experienced a major incident on November 21, 2023 affecting northamerica-northeast1 and europe-west1 and 1 more component, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2023, 07:23 PM UTC
Resolved
Nov 21, 2023, 07:59 PM UTC
Duration
35m
Detected by Pingoru
Nov 21, 2023, 07:23 PM UTC

Affected components

northamerica-northeast1europe-west1australia-southeast1us-west1us-central1asia-northeast1us-east1

Update timeline

  1. investigating Nov 21, 2023, 07:23 PM UTC

    Some operators have reported their account's not loading with an "Account not found" issue. We're investigating the issue.

  2. resolved Nov 21, 2023, 07:59 PM UTC

    The incident has been resolved. Please reach out to support if you're still having difficulties connecting.