Check Point Outage History

Check Point major outage · 8 active incidents View live status →

Check Point had 47 outages in the last 2 years totaling 140h 59m of downtime — averaging 1.9 incidents per month.

There were 47 Check Point outages since October 20, 2025 totaling 140h 59m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.checkpoint.com

Major February 9, 2026

Ingestion issues with Infinity Portal Data Services - UAE

Detected by Pingoru
Feb 09, 2026, 03:00 PM UTC
Resolved
Feb 09, 2026, 05:28 PM UTC
Duration
2h 28m
Affected: Check Point Portal Data Services (DataTube)
Timeline · 6 updates
  1. investigating Feb 09, 2026, 04:09 PM UTC

    We are experiencing an issue affecting data ingestion from the Infinity Portal. Our team is actively investigating and will provide updates as soon as the issue is resolved.

  2. identified Feb 09, 2026, 04:09 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Feb 09, 2026, 04:10 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Feb 09, 2026, 04:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. identified Feb 09, 2026, 04:55 PM UTC

    Working on fixing query issues

  6. resolved Feb 09, 2026, 05:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 2, 2026

Harmony SASE: Users may experience network connectivity failures following network upgrade

Detected by Pingoru
Feb 02, 2026, 06:01 PM UTC
Resolved
Feb 02, 2026, 08:31 PM UTC
Duration
2h 30m
Affected: Networking and RoutingNetworking and Routing
Timeline · 3 updates
  1. identified Feb 02, 2026, 06:01 PM UTC

    Following a network upgrade that took place on Sunday, Feb 1st, some networks remained in an unhealthy state due to disk overpopulation. We are looking and recovering all affected gateways. If your network is unavailable, reach out to us at https://sase.checkpoint.com/live-chat for quick recovery

  2. monitoring Feb 02, 2026, 07:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 02, 2026, 08:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 17, 2026

Harmony SASE: Some gateways in Israel-1 are inaccessible

Detected by Pingoru
Jan 17, 2026, 09:03 PM UTC
Resolved
Jan 17, 2026, 11:39 PM UTC
Duration
2h 36m
Affected: Israel
Timeline · 4 updates
  1. investigating Jan 17, 2026, 09:03 PM UTC

    We are currently investigating an issue affecting connectivity for a subset of gateways in Israel-1 region. Non-redundant networks with gateways in this region may witness accessibility issues. Our teams are actively working on mitigation, and we will provide updates as more information becomes available.

  2. investigating Jan 17, 2026, 09:41 PM UTC

    We are restoring the affected gateways in the region

  3. investigating Jan 17, 2026, 11:18 PM UTC

    We are finishing up reviving the last batch of gateways If your network is still down, reach out to support at https://sase.checkpoint.com/live-chat

  4. resolved Jan 17, 2026, 11:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 31, 2025

Playblocks - Temporary service outage

Detected by Pingoru
Dec 31, 2025, 02:58 PM UTC
Resolved
Dec 31, 2025, 05:14 PM UTC
Duration
2h 15m
Affected: Infinity Playblocks - EU RegionInfinity Playblocks - IN RegionInfinity Playblocks - CA Region
Timeline · 6 updates
  1. identified Dec 31, 2025, 02:58 PM UTC

    We are currently experiencing a temporary service outage. Recovery is in progress, and we are working to restore full functionality as quickly as possible.

  2. identified Dec 31, 2025, 02:59 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Dec 31, 2025, 03:13 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Dec 31, 2025, 03:16 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Dec 31, 2025, 03:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Dec 31, 2025, 05:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 16, 2025

Harmony SASE: Los Angeles 1 region connectivity Issue

Detected by Pingoru
Dec 16, 2025, 05:00 PM UTC
Resolved
Dec 17, 2025, 02:09 PM UTC
Duration
21h 8m
Affected: Los Angeles 1
Timeline · 4 updates
  1. investigating Dec 16, 2025, 05:00 PM UTC

    We are currently experiencing degraded performance in Los Angeles 1 region. This impacts some of the Los Angeles 1 Gateways and it can affect users and tunnel connectivity. Not all of Los Angeles 1 Gateways are affected by this issue. We are actively working to resolve the issue and restore service as quickly as possible. Further updates will be shared as they become available.

  2. identified Dec 16, 2025, 06:08 PM UTC

    The issue have been identified and a fix is being implemented for affected customers.

  3. monitoring Dec 16, 2025, 08:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 17, 2025, 02:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical December 10, 2025

Support Center is unavailable

Detected by Pingoru
Dec 10, 2025, 12:37 PM UTC
Resolved
Dec 10, 2025, 12:59 PM UTC
Duration
21m
Affected: Support Center
Timeline · 3 updates
  1. investigating Dec 10, 2025, 12:37 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 10, 2025, 12:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 10, 2025, 12:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical December 1, 2025

User Center is unavailable

Detected by Pingoru
Dec 01, 2025, 03:24 PM UTC
Resolved
Dec 01, 2025, 06:10 PM UTC
Duration
2h 45m
Affected: UserCenter / PMAP
Timeline · 2 updates
  1. investigating Dec 01, 2025, 03:24 PM UTC

    We are currently investigating this issue.

  2. resolved Dec 01, 2025, 06:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 10, 2025

User Center & Support Center outage

Detected by Pingoru
Nov 10, 2025, 08:35 AM UTC
Resolved
Nov 10, 2025, 08:53 AM UTC
Duration
18m
Affected: UserCenter / PMAPSupport Center
Timeline · 2 updates
  1. investigating Nov 10, 2025, 08:35 AM UTC

    We’re currently investigating an issue affecting access to the User Center & Support Center. Our teams are working on a fix - we’ll update as soon as it’s resolved.

  2. resolved Nov 10, 2025, 08:53 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 5, 2025

User Center Outage

Detected by Pingoru
Nov 05, 2025, 03:06 PM UTC
Resolved
Nov 05, 2025, 03:48 PM UTC
Duration
41m
Affected: UserCenter / PMAP
Timeline · 3 updates
  1. investigating Nov 05, 2025, 03:06 PM UTC

    We’re currently investigating an issue affecting access to the User Center. Our teams are working on a fix - we’ll update as soon as it’s resolved.

  2. monitoring Nov 05, 2025, 03:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 05, 2025, 03:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 20, 2025

Harmony Endpoint Cloud Management - AWS US Region issue

Detected by Pingoru
Oct 20, 2025, 04:45 PM UTC
Resolved
Oct 21, 2025, 05:27 AM UTC
Duration
12h 42m
Affected: Check Point Endpoint Security - US Region
Timeline · 2 updates
  1. identified Oct 20, 2025, 04:45 PM UTC

    Due to an ongoing issue with Amazon Web Services (AWS) in the US-EAST-1 region, you may experience limited functionality in the Infinity portal. In addition creation of new tenants may fail.

  2. resolved Oct 21, 2025, 05:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025

S1C US environments may experience slowness and latency

Detected by Pingoru
Oct 20, 2025, 03:38 PM UTC
Resolved
Oct 21, 2025, 05:48 AM UTC
Duration
14h 9m
Affected: Check Point Smart-1 Cloud Security Management – US Region
Timeline · 3 updates
  1. identified Oct 20, 2025, 03:38 PM UTC

    Smart-1 Cloud Customers on the US data residency may experience slowness, latency in logs presentation, all evolves from a global resources shortage and issues on a public cloud vendor.

  2. monitoring Oct 20, 2025, 09:24 PM UTC

    Global resources shortage and issues of the public cloud vendor resolved, We are recovering Environments Security logs data and monitoring the status

  3. resolved Oct 21, 2025, 06:48 AM UTC

    Environments Security logs were fully recovered

Read the full incident report →

Critical October 20, 2025

US outage in Infinity Portal

Detected by Pingoru
Oct 20, 2025, 03:16 PM UTC
Resolved
Oct 21, 2025, 04:02 AM UTC
Duration
12h 45m
Affected: Check Point Portal US Region
Timeline · 2 updates
  1. monitoring Oct 20, 2025, 03:16 PM UTC

    Due to full outage in AWS us-east-1 region, all Infinity Portal resources in US region are not available. This affects all users.

  2. resolved Oct 21, 2025, 04:02 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025

Infinity Identity - US-EAST-1 AWS issues

Detected by Pingoru
Oct 20, 2025, 02:56 PM UTC
Resolved
Oct 20, 2025, 07:15 PM UTC
Duration
4h 19m
Affected: Identity and Trust - US Region
Timeline · 4 updates
  1. identified Oct 20, 2025, 02:56 PM UTC

    Due to an ongoing issue with Amazon Web Services (AWS) in the US-EAST-1 region, you may experience limited functionality on Infinity Identity. We are actively monitoring the issue.

  2. monitoring Oct 20, 2025, 07:07 PM UTC

    AWS issues seems to be resolved for Infinity Identity, we are actively monitoring.

  3. monitoring Oct 20, 2025, 07:09 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 20, 2025, 07:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025

Infinity Playblocks - US region issues

Detected by Pingoru
Oct 20, 2025, 02:44 PM UTC
Resolved
Oct 20, 2025, 09:08 PM UTC
Duration
6h 24m
Affected: Infinity Playblocks - US Region
Timeline · 2 updates
  1. identified Oct 20, 2025, 02:44 PM UTC

    Due to an ongoing issue with Amazon Web Services (AWS) in the US-EAST-1 region, you may experience limited functionality on Playblocks.

  2. resolved Oct 20, 2025, 09:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025

SD-WAN Partial Outage - AWS US-EAST-1 Region Issue impacting the SD-WAN service

Detected by Pingoru
Oct 20, 2025, 10:07 AM UTC
Resolved
Oct 20, 2025, 12:07 PM UTC
Duration
2h
Affected: Check Point SD-WAN - US Region
Timeline · 5 updates
  1. identified Oct 20, 2025, 10:07 AM UTC

    * SD-WAN application policy changes can't be deployed on gateways * SD-WAN monitoring is not available * SD-WAN VPN overlay: -- Dynamic IP ISP changes are not propagated -- New VPN peer will not join SD-WAN overlay

  2. monitoring Oct 20, 2025, 10:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 20, 2025, 10:26 AM UTC

    Following AWS us-east-1 region outage, SD-WAN VPN overlay connectivity may be affected in case of IP address changes on GWs / adding new VPN peers. SD-WAN ability to apply policy changes and monitor from cloud application may be also affected.

  4. identified Oct 20, 2025, 10:27 AM UTC

    Following AWS us-east-1 region outage, SD-WAN VPN overlay connectivity may be affected in case of IP address changes on GWs / adding new VPN peers. SD-WAN ability to apply policy changes and monitor from cloud application may be also affected.

  5. resolved Oct 20, 2025, 12:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 20, 2025

Quantum IOT and Policy Insights - AWS Virginia is down

Detected by Pingoru
Oct 20, 2025, 09:10 AM UTC
Resolved
Oct 21, 2025, 10:59 AM UTC
Duration
1d 1h
Affected: IoT Security US RegionNetwork Security Management - Policy Insights - US Region
Timeline · 4 updates
  1. investigating Oct 20, 2025, 09:10 AM UTC

    We are investigating with AWS the root cause

  2. investigating Oct 21, 2025, 08:01 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 21, 2025, 08:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 21, 2025, 10:59 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 20, 2025

Threat Emulation Cloud - Service disruption on US region

Detected by Pingoru
Oct 20, 2025, 08:36 AM UTC
Resolved
Oct 20, 2025, 09:26 PM UTC
Duration
12h 50m
Affected: SandBlast Threat Emulation Cloud - North Virginia, USA
Timeline · 4 updates
  1. identified Oct 20, 2025, 08:36 AM UTC

    We are currently experiencing timeouts in our Threat Emulation and Threat Extraction services due to an ongoing AWS outage in US region. Our team is actively monitoring the situation and will provide updates as soon as service is fully restored. Thank you for your patience.

  2. identified Oct 20, 2025, 09:32 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Oct 20, 2025, 08:44 PM UTC

    We’re pleased to inform you that our services are now back online and gradually resuming normal operations. In the United States, systems are steadily returning to full functionality. Thank you for your patience.

  4. resolved Oct 20, 2025, 09:26 PM UTC

    We’re pleased to inform you that our services are now back online.

Read the full incident report →

Major October 20, 2025

Harmony SASE: AWS US-EAST-1 Region Issue Impacting Platform Operations

Detected by Pingoru
Oct 20, 2025, 08:25 AM UTC
Resolved
Oct 20, 2025, 11:33 AM UTC
Duration
3h 8m
Affected: Infrastructure ProvisioningUser Authentication ServicesZero-Trust Applications
Timeline · 4 updates
  1. identified Oct 20, 2025, 08:25 AM UTC

    Due to an ongoing issue with Amazon Web Services (AWS) in the US-EAST-1 region, you may experience limited functionality when performing platform operations. The system continues to operate normally, and users can connect and work as usual, but certain administrative or background platform operations (such as configuration changes, updates, or provisioning tasks) may be delayed or temporarily unavailable. Our teams are actively monitoring the situation and will provide updates as soon as AWS resolves the issue.

  2. identified Oct 20, 2025, 08:41 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Oct 20, 2025, 09:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 20, 2025, 11:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 20, 2025

Infinity Portal: SMS messages outage (All regions)

Detected by Pingoru
Oct 20, 2025, 08:22 AM UTC
Resolved
Oct 20, 2025, 12:44 PM UTC
Duration
4h 22m
Affected: Check Point Portal EU RegionCheck Point Portal US RegionCheck Point Portal AU RegionCheck Point Portal Canada RegionCheck Point Portal UAE RegionCheck Point Portal UK RegionCheck Point Portal India Region
Timeline · 5 updates
  1. monitoring Oct 20, 2025, 08:22 AM UTC

    Due to AWS outage in us-east-1, all Infinity Portal resources stored in US are not available. This affects all US based users.

  2. monitoring Oct 20, 2025, 10:07 AM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Oct 20, 2025, 11:48 AM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Oct 20, 2025, 11:49 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 20, 2025, 12:44 PM UTC

    This incident has been resolved.

Read the full incident report →