Check Point incident

Harmony SASE: Los Angeles 1 region connectivity Issue

Minor Resolved View vendor source →

Check Point experienced a minor incident on December 16, 2025 affecting Los Angeles 1, lasting 21h 8m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2025, 05:00 PM UTC
Resolved
Dec 17, 2025, 02:09 PM UTC
Duration
21h 8m
Detected by Pingoru
Dec 16, 2025, 05:00 PM UTC

Affected components

Los Angeles 1

Update timeline

  1. investigating Dec 16, 2025, 05:00 PM UTC

    We are currently experiencing degraded performance in Los Angeles 1 region. This impacts some of the Los Angeles 1 Gateways and it can affect users and tunnel connectivity. Not all of Los Angeles 1 Gateways are affected by this issue. We are actively working to resolve the issue and restore service as quickly as possible. Further updates will be shared as they become available.

  2. identified Dec 16, 2025, 06:08 PM UTC

    The issue have been identified and a fix is being implemented for affected customers.

  3. monitoring Dec 16, 2025, 08:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 17, 2025, 02:09 PM UTC

    This incident has been resolved.