There were 19 Check Point outages since February 9, 2026 totaling 45h 59m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently experiencing partial service disruptions. The issue is under investigation.
This incident has been resolved.
We are currently investigating an issue causing the User Center and Support Center to be unavailable. Our team is working to restore service as quickly as possible. We will provide updates as soon as more information becomes available.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
we are currently experiencing a service interruption in the Harmony Endpoint Portal involving the Asset Management and Organizational Units. They are currently failing to load across all regions. Our teams have identified the root cause and are actively working on implementing a solution. We will keep you updated as we make progress and once the service is fully restored.
This incident has been resolved
We are currently investigating this issue.
This incident has been resolved.
We are currently experiencing a partial degradation in the WAF & Application Security Management service across multiple regions. Some customers using SaaS profiles with non-issued certificates may experience issues when updating or applying security policies. Traffic Processing (SaaS PoPs) is not affected, and application traffic continues to be inspected and handled as expected. Logs and monitoring capabilities are not impacted. We have identified the root cause and are actively deploying a fix. Full recovery is expected by 10:40 UTC.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
Incident has been resolved. Timeframe: The issue started at 6:45 AM UTC and was resolved at 12:20 PM UTC. Impact: During this time, gateways failed to communicate with Spark Management and appeared disconnected in the Spark Management application. Root Cause: An internal error caused failures in the gateway heartbeat flow due to a shared file exceeding its size limit. Resolution: Proper handling and rotation mechanisms were added for this file to prevent recurrence. The fix has been applied to all Spark Management instances across all supported regions, although the impact was limited to the EU data residency.
Intermittent delays in query results and data updates may occur
This incident has been resolved.
Anti-Malware signature updates are currently unavailable Current protections are still active, this only affects updates. This does not affect zero day protections nor anti-ransomware, these updates are still functional. We are investigating this issue.
This issue has been resolved.
Earlier today, customers in the India region experienced connectivity issues when accessing the Harmony Endpoint Management Portal. During the incident, customers whose services were hosted in this region may have experienced: Difficulty accessing the Harmony Endpoint Management Portal Connectivity issues between Endpoint clients and the server The issue started approximately 3 hours ago and has now been fully resolved. Our team worked with MIS to identify and address the issue, and services have returned to normal operation. We apologize for the inconvenience.
We are currently investigating this issue.
This incident has been resolved.
We are currently investigating sporadic failures when accessing the Harmony Endpoint (EP) Portal across all regions. Some customers may experience intermittent access issues to the EP Portal. There is no security impact. Endpoint protections on devices continue to operate as expected. Our team is actively monitoring the situation and working closely to resolve the issue. Customers experiencing this issue may contact Check Point Technical Support for assistance.
We are continuing to work on a fix for this issue.
This incident has been resolved.
We are currently experiencing communication issues in the UAE region caused by an AWS outage. As a temporary mitigation, we are in the process of rerouting affected traffic to an alternate region. We will provide further updates as the situation develops. affecting the following products: Harmony email, Harmony endpoint, and Quantom products using the region.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
New gateways fail to pair with Spark Management service in India region. Affecting only gateways that are part of ap-1.spark-management.checkpoint.com endpoint.
This incident has been resolved.
We are currently investigating an issue impacting macOS devices that were upgraded to Apple macOS version 26.3. Following the OS update, some devices running Harmony Endpoint may experience a reboot loop and are unable to complete the startup process. Current Status Our engineering teams have identified the trigger and are actively working on mitigation steps and a permanent fix. Impact This issue affects macOS devices that upgraded to macOS Tahoe 26.3 while Harmony Endpoint Threat Prevention blades were installed, specifically: -Forensics -Threat Emulation -Threat Hunting -Anti Ransomware Devices without these blades enabled are not impacted. Recommended Action We recommend that customers temporarily pause upgrades to macOS 26.3 until further notice. For devices that are already impacted, recovery instructions are available in SecureKnowledge article SK184676: https://supportcenter.checkpoint.com/supportcenter/portal?solutionid=sk184676 If you require assistance, please contact Check Point Support and reference this incident. We will provide another update as additional information becomes available.
Final Update: macOS Tahoe 26.3 Compatibility Issue We have completed our investigation into the macOS Tahoe 26.3 compatibility issue affecting a limited subset of devices running Harmony Endpoint Threat Prevention blades. The root cause has been identified, and recovery and mitigation steps are now available. Customers who upgraded to macOS Tahoe 26.3 and are experiencing boot issues should follow the guidance in SecureKnowledge article SK184676: https://supportcenter.checkpoint.com/supportcenter/portal?solutionid=sk184676 Devices that have not yet upgraded to macOS Tahoe 26.3 should wait for a forthcoming Harmony Endpoint update before proceeding with the OS upgrade. Our engineering teams are preparing an updated client version to fully address the compatibility change introduced in macOS Tahoe 26.3. This incident is now considered mitigated. For additional assistance, please contact Check Point Support and reference SK184676.
AWS is experiencing a major DNS disruption. https://health.aws.amazon.com/health/status?path=open-issues We are exploring bypass options.
A bypass mechanism was implemented
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Quantum Gateways & Harmony Endpoint using Threat Emulation Cloud service may experience slowness in Threat Emulation responses. We are working on resolving the issues, will update status in 1 hour.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are experiencing an issue affecting data ingestion from the Infinity Portal. Our team is actively investigating and will provide updates as soon as the issue is resolved.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
Working on fixing query issues
This incident has been resolved.
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